Privacy Policy

Information We Collect and How We Use It

When you contact us through this website or by email at info@legisia.co.uk, the information you provide is used solely to respond to your enquiry and to assess whether we can assist you.

All enquiries sent through this website’s contact form or directly to info@legisia.co.uk are automatically and permanently deleted after three weeks.

Emails sent from info@legisia.co.uk carry a digital signature, and we aim to send all outgoing messages in an encrypted format. If your email system does not support a digital signature or S/MIME encryption, it may not be possible to send encrypted replies. By providing an email address without encryption capability, you consent to receiving unencrypted correspondence at that address unless you withdraw your consent. A digital signature provides a unique code that verifies the sender’s identity.

Your enquiry may, where appropriate, be shared with selected solicitors or U.S. attorneys for the purpose of obtaining legal advice or assistance. All third-party lawyers are regulated either by their professional regulator in England and Wales or, for U.S. attorneys, by their relevant State Bar Association. If you do not wish your enquiry to be shared, please notify us at the time of submission.

This website is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.

We use Google Analytics to analyse how visitors use our website and to help us improve its performance. Data collected through Google Analytics is processed in accordance with this Privacy Policy and for legitimate business interests only.

For direct email marketing, your consent is required.

• Soft opt-in: applies where you have previously contacted us about a related service and have not opted out, we may send information about similar services unless you object.
• Explicit consent: required for all other forms of electronic marketing, you must take a positive action, such as ticking a consent box. 

You may withdraw your consent at any time (see the Your Rights section below for details).

For more information on Google’s data practices, please see:

• Google Analytics Terms: https://marketingplatform.google.com/about/analytics/terms/gb/
• Google Privacy and Compliance: https://privacy.google.com/businesses/compliance/#!?modal_active=none

How We Share and Transfer Your Data

We may share your Data with the following groups of people for the following reasons:

• Any of our group companies or affiliates – to ensure the proper administration of our website and business.
• Our employees, agents and/or professional advisors – to obtain advice from professional advisers.
• Third party service providers who provide services to us which require the processing of personal data, including providing advertising – to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly.
• Third party payment providers who process payments made over the website – to enable third party payment providers to process user payments and refunds.
• Relevant authorities – to facilitate the detection of crime or the collection of taxes or duties.
• Alphabet Inc (Google) – for Analytics. For how Google use your data for the purposes of serving adverts on our site, please visit here: Google Privacy Terms

In each case, in accordance with this privacy policy.

Transfers outside the European Economic Area (EEA)

• Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our group companies, some of which are located outside the EEA.
• We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your Data, for example by way of data transfer agreement incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU–US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.
• To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.
• We use the external services which process personal data, whose terms are approved by the EU or the EU/US Privacy Shield:
• Google Analytics: https://privacy.google.com/businesses/compliance/#!?modal_active=none 

Changes of business ownership and control

Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Legisia Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Data Security and Retention

Keeping Data Secure

We will use technical and organisational measures to safeguard your Data, for example:

• Access to accounts is controlled by a password and a user name that is unique and protected by two-factor authentication.
• We store your Data on secure servers.

Technical and organisational measures include steps to deal with any suspected data breach. If you suspect any misuse or loss of, or unauthorised access to, your Data, please let us know immediately by contacting us via this e-mail address: info@legisia.co.uk

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

You have the following rights in relation to your Data:

• Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
• Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
• Right to erase – the right to request that we delete or remove your Data from our systems.
• Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
• Right to data portability – the right to request that we move, copy or transfer your Data.
• Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@legisia.co.uk

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.